Students and project teams exploring useful AI-supported services.
AI Innovation using Design Thinking
Two live Double Diamond workshops turn a user need into a tested prototype. Continue with a supervised deployment project. Follow along one tap at a time, practise with a short check, then request instructor review for your badge.
A practical course run by Rushi Vyas, in person or online: 3 stages, 56 teaching screens, and verifiable Open Badges issued after instructor assessment and evidence review. The interactive courseware on this page opens with the access code shared with your cohort.
Who this course suits
- Students and teams defining a useful problem before choosing technology
- Builders comparing AI prototypes with simpler baselines
- Project owners testing a supervised pilot with real or representative users
The First Diamond
Teams shaping a challenge before selecting technology. No coding is required.
Discover and define a problem worth solving using user evidence.
Questions this level answers:
- Whose need are we addressing?
- What evidence supports the problem?
- Which jobs, pains and gains matter most?
The Double Diamond
Discover and Define shape the problem. Develop and Deliver test the solution.
- The Double Diamond
- The Double Diamond: worked example
- The Double Diamond: your turn
- The Double Diamond: review
Persona and empathy map
A persona describes a relevant task and context. An empathy map separates what people say, do, think and feel.
- Persona and empathy map
- Persona and empathy map: worked example
- Persona and empathy map: your turn
- Persona and empathy map: review
Problem statement
Describe a user's difficulty in a situation before naming a solution.
- Problem statement
- Problem statement: worked example
- Problem statement: your turn
- Problem statement: review
How Might We
Turn the problem into an open design question with a clear user and boundary.
- How Might We
- How Might We: worked example
- How Might We: your turn
- How Might We: review
Customer jobs, pains and gains
The customer side of the Value Proposition Canvas captures desired progress before features.
- Customer jobs, pains and gains
- Customer jobs, pains and gains: worked example
- Customer jobs, pains and gains: your turn
- Customer jobs, pains and gains: review
The one-page brief
Close the first diamond with a bounded problem, evidence plan and accountable human decision.
- The one-page brief
- The one-page brief: worked example
- The one-page brief: your turn
- The one-page brief: review
The Second Diamond
Teams with a problem brief, customer profile and bounded challenge.
Develop alternatives and validate a prototype against the problem.
Questions this level answers:
- Which solution addresses the priority pain?
- What assumption should we prototype?
- What evidence supports problem-solution fit?
The value map
Connect the proposed solution to the customer profile from the first diamond.
- The value map
- The value map: worked example
- The value map: your turn
- The value map: review
Alternative approaches
Open the second diamond by comparing different ways to meet the same need.
- Alternative approaches
- Alternative approaches: worked example
- Alternative approaches: your turn
- Alternative approaches: review
Rapid prototype techniques
Choose the smallest representation that tests your riskiest assumption.
- Rapid prototype techniques
- Rapid prototype techniques: worked example
- Rapid prototype techniques: your turn
- Rapid prototype techniques: review
Prototype the risky assumption
Build enough of the workflow to expose a failure and learn from it.
- Prototype the risky assumption
- Prototype the risky assumption: worked example
- Prototype the risky assumption: your turn
- Prototype the risky assumption: review
Customer validation and fit
Observe what users do and compare the result with the original need.
- Customer validation and fit
- Customer validation and fit: worked example
- Customer validation and fit: your turn
- Customer validation and fit: review
Iteration and reproducibility
Connect evidence to changes and let someone else inspect the work.
- Iteration and reproducibility
- Iteration and reproducibility: worked example
- Iteration and reproducibility: your turn
- Iteration and reproducibility: review
Deploying using the Double Diamond
Learners with earlier levels or equivalent learning, ready for a bounded supervised project.
Demonstrate a supervised pilot and return to the problem when evidence requires it.
Questions this level answers:
- Is the need still supported?
- What does the pilot show?
- Who can correct or stop it?
Pilot readiness
This is a supervised project pathway, not a third scheduled workshop.
- Pilot readiness
- Pilot readiness: worked example
- Pilot readiness: your turn
- Pilot readiness: review
Pilot evidence and walkthrough
Show what happened, what changed and what you can explain independently.
- Pilot evidence and walkthrough
- Pilot evidence and walkthrough: worked example
- Pilot evidence and walkthrough: your turn
- Pilot evidence and walkthrough: review
Credential
Each level ends in a scenario check and is recognised with a verifiable Open Badge: Foundation, then Practitioner, then Leader. Skill badges are earned by case study, and completing three courses earns the Cross-Industry badge.
Common questions
Is this only for one university?
No. The reusable course follows the Design Council Double Diamond: discover and define, develop and deliver. A separate appendix supports CDU's AI Challenge.
What earns each badge?
Levels 1 and 2 include a short scenario self-check and require instructor-reviewed work and individual explanation. Level 3 requires an assessed supervised pilot and individual walkthrough. Attendance alone does not qualify.
Must I pay for an AI tool?
No. The worked example has an offline, synthetic-data baseline. AI tools are optional; evidence, human oversight and reproducibility are central.
Taught by Rushi Vyas, AI trainer and keynote speaker. About Rushi